40 electrolux
Guarantee/Customer Service
Standard guarantee conditions
We, Electrolux, undertake that if within 12
months of the date of the purchase this Elec-
trolux appliance or any part thereof is proved
to be defective by reason only of faulty work-
manship or materials, we will, at our option
repair or replace the same FREE OF
CHARGE for labour, materials or carriage on
condition that:
• The appliance has been correctly in-
stalled and used only on the electricity
supply stated on the rating plate.
• The appliance has been used for normal
domestic purposes only, and in accord-
ance with the manufacturer’s instruc-
tions.
• The appliance has not been serviced,
maintained, repaired, taken apart or
tampered with by any person not au-
thorised by us.
• Electrolux Service Force Centre must
undertake all service work under this
guarantee
• Any appliance or defective part replaced
shall become the Company’s property.
• This guarantee is in addition to your
statutory and other legal rights.
Exclusions
• Damage or calls resulting from transpor-
tation, improper use or neglect, the re-
placement of any light bulbs or
removable parts of glass or plastic.
• Costs incurred for calls to put right an
appliance which is improperly installed
or calls to appliances outside the United
Kingdom.
• Appliances found to be in use within a
commercial environment, plus those
which are subject to rental agreements.
• Products of Electrolux manufacturer
that are not marketed by Electrolux
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