
8.1 What to do if...
Problem Possible cause Remedy
You cannot activate or op‐
erate the hob.
The fuse is blown. Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
You touched 2 or more
sensor fields at the same
time.
Touch only one sensor
field.
Pause operates. Refer to "Daily use".
There is water or fat stains
on the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva‐
ted.
You put something on one
or more sensor fields.
Remove the object from
the sensor fields.
Residual heat indicator
does not come on.
The zone is not hot be‐
cause it operated only for a
short time or the sensor is
damaged.
If the zone operated suffi‐
ciently long to be hot,
speak to an Authorised
Service Centre.
Automatic Heat Up does
not operate.
The zone is hot. Let the zone become suffi‐
ciently cool.
The highest heat setting is
set.
The highest heat setting
has the same power as the
function.
The heat setting changes
between two levels.
Power management oper‐
ates.
Refer to "Daily use".
The sensor fields become
hot.
The cookware is too large
or you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
There is no sound when
you touch the panel sensor
fields.
The sounds are deactiva‐
ted.
Activate the sounds. Refer
to "Daily use".
comes on.
Automatic Switch Off oper‐
ates.
Deactivate the hob and ac‐
tivate it again.
comes on.
Child Safety Device or
Lock operates.
Refer to "Daily use".
comes on.
There is no cookware on
the zone.
Put cookware on the zone.
The cookware is unsuita‐
ble.
Use suitable cookware.
Refer to "Hints and tips".
ENGLISH 15
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