
Problem Possible cause Solution
There is too much frost
and ice.
The door is not closed
correctly or the gasket is
deformed/dirty.
Refer to "Closing the door".
The water drainage plug
is not correctly posi‐
tioned.
Position the water drainage
plug in the correct way.
Food products are not
wrapped properly.
Wrap the food products bet‐
ter.
Temperature is set incor‐
rectly.
Refer to "Operation" .
The compressor does not
start immediately after
pressing the Shopping, or
after changing the temper‐
ature.
This is normal, no error
has occurred.
The compressor starts after
a period of time.
Water flows on the rear
plate of the refrigerator.
During the automatic de‐
frosting process, frost
melts on the rear plate.
This is correct.
Water flows inside the re‐
frigerator.
The water outlet is clog‐
ged.
Clean the water outlet.
Food products prevent
that water flows into the
water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
Water flows on the floor. The melting water outlet
is not connected to the
evaporative tray above
the compressor.
Attach the melting water out‐
let to the evaporative tray.
Temperature cannot be
set.
The FastFreeze or Shop‐
ping mode is switched
on.
Switch off FastFreeze or
Shopping manually, or wait
until the function resets auto‐
matically to set the tempera‐
ture. Refer to "FastFreeze or
Shopping mode".
The temperature in the ap‐
pliance is too low/too high.
The temperature regula‐
tor is not set correctly.
Set a higher/lower tempera‐
ture.
The door is not closed
correctly.
Refer to "Closing the door".
The food products' tem‐
perature is too high.
Let the food products tem‐
perature decrease to room
temperature before storage.
Many food products are
stored at the same time.
Store less food products at
the same time.
ENGLISH 11
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