
11. WHAT TO DO IF…
WARNING!
Refer to the Safety chapters.
Problem Possible cause Remedy
The appliance does not
heat up.
The appliance is deacti-
vated.
Activate the appliance.
The appliance does not
heat up.
The clock is not set. Set the clock. Refer to
"Setting the time".
The appliance does not
heat up.
The necessary settings
are not set.
Make sure that the set-
tings are correct.
The appliance does not
heat up.
The automatic cut-out is
activated.
Refer to “Automatic
switch-off”.
The appliance does not
heat up.
The fuse is released. Make sure that the fuse is
the cause of the malfunc-
tion. If the fuse releases
again and again, contact
a qualified electrician.
The lamp does not oper-
ate.
The lamp is defective. Replace the lamp.
The pyrolytic cleaning
does not operate (the
clock display shows
“C1”).
You did not remove the
shelf support/telescopic
runners.
Remove the shelf sup-
port/telescopic runners.
The pyrolytic cleaning
does not operate (the
time display shows “C3”).
You did not fully close the
door, or the door lock is
defective.
Fully close the door.
The display shows C2. You did not remove the
core temperature sensor
plug from the socket be-
fore you tried to start the
pyrolytic cleaning or de-
frost function.
Remove the core temper-
ature sensor plug from
the socket.
The display shows F102. •You did not fully close
the door
• The door lock is defec-
tive.
• Fully close the door.
• Deactivate the appli-
ance with the house
fuse or the safety
switch in the fuse box
and activate it again.
• If the display shows
F102 again, contact
the Customer Care De-
partment.
32
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