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11. What to do if….“
11. What to do if….“11. What to do if….“
11. What to do if….“
Hood crackles:
Sporadic hood crackling is normal. It shows that the air is being
cleaned by the ionizer. In case of prolonged crackling, the upper metal filter and ionizer sheet must
be cleaned. In addition, you should check whether the extension cord plug has been connected hori-
zontally to the ionizer sheet.
The hood cannot be shut off:
Check that all filters have been inserted correctly, that each filter is equipped with a microswitch which
will interrupt the electrical circuit when incorrectly positioned.
12. Service
12. Service12. Service
12. Service
The well-trained customer service of Electrolux is available to all of our customers.
Before you contact customer service:
Make sure that there have not been any errors in operation.
Check your exhaust hood according to the chapter “What to do if…“
If you contact customer service:
Make note of the following information which can be found on the unit‘s nameplate:
• Serial number
• Model name
• Product number
Please provide this information for:
• Customer service requests
• Spare part or accessory orders
• Technical questions
The nameplate is found in the hood body behind the filter
• Making a precise note of your observations will make the preparations and the work for our
Stainless steel filter with
carbon cartridge (rear side)
Removable
carbon catrid-
Stainless steel
For loose activated
carbon
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