
Problem Possible cause Solution
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation" chapter.
Many food products were
put in at the same time.
Wait some hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed
correctly.
Refer to "Closing the door".
The Shopping function is
switched on.
Refer to "Shopping function".
There is too much frost
and ice.
The door is not closed
correctly or the gasket is
deformed/dirty.
Refer to "Closing the door".
Food products are not
wrapped properly.
Wrap the food products bet‐
ter.
Temperature is set incor‐
rectly.
Refer to "Operation" chapter.
The compressor does not
start immediately after
pressing the Shopping, or
after changing the temper‐
ature.
This is normal, no error
has occurred.
The compressor starts after
a period of time.
Water flows on the rear
plate of the refrigerator.
During the automatic de‐
frosting process, frost
melts on the rear plate.
This is correct.
Water flows inside the re‐
frigerator.
The water outlet is clog‐
ged.
Clean the water outlet.
Food products prevent
that water flows into the
water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
Temperature cannot be
set.
The Shopping function is
switched on.
Switch off Shopping manual‐
ly, or wait until the function
resets automatically to set
the temperature. Refer to "
Shopping function".
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